Shipping policy

Shipping Policy – Morgid

At Morgid, we are committed to providing fast, reliable, and efficient delivery services across the United Arab Emirates.

Delivery Coverage

We currently deliver to all major cities and regions across the UAE.

Delivery Time

We aim to deliver your order within 2 to 4 working days across the UAE.

  • Order Processing Time: 1–2 business days

  • Estimated Delivery Time: 2–4 business days

Please note:
Delivery times may vary depending on:

  • Your location

  • Public holidays

  • Weather conditions

  • Unexpected courier delays

Shipping Fees

  • Free Delivery on orders above 100 AED

  • Standard delivery charges may apply to orders below this amount

Shipping fees (if applicable) will be clearly shown at checkout.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across the UAE for your convenience.

By placing a COD order, you agree to:

  • Be available to receive the order

  • Provide accurate contact and address details

⚠️ Repeated order refusals without valid reason may result in future order restrictions.

Order Tracking

Once your order is shipped:

  • You will receive tracking details via SMS or email (if provided)

  • You can track your order status in real-time

Delivery Attempts

Our courier partners will attempt delivery multiple times.

To ensure successful delivery:

  • Keep your phone number active and reachable

  • Respond to courier calls promptly

Failure to respond may result in delayed or canceled delivery.

Incorrect Address

Customers are responsible for providing accurate shipping details.

Morgid is not responsible for:

  • Failed deliveries due to incorrect or incomplete addresses

  • Delays caused by unreachable contact numbers

Damages and Issues

Please inspect your order upon delivery.

If your item is:

  • Damaged

  • Defective

  • Incorrect

Contact us immediately so we can resolve the issue.

For more details, please refer to our Refund & Return Policy.

Delays

While we aim to deliver on time, delays may occur due to:

  • High order volume

  • Logistics or courier issues

  • External factors beyond our control

We appreciate your patience in such situations.

Policy Updates

We reserve the right to update or modify this Shipping Policy at any time without prior notice.

By placing an order, you agree to the terms outlined in this policy.

Contact Us

If you have any questions or need assistance regarding shipping:

Email: morgidintl@gmail.com

At Morgid, we strive to deliver your orders quickly, safely, and reliably across the UAE.